WHAT MAKES THE ZIGGY MORE ACCESSIBLE TO ALL BODIES?
- Curves for multiple uses and bodies
- No matter your gender, sexual orientation, disability, or experience level,
- ZiggyTM can meet your needs with its multi-use design.
- No hands, no hassle
The ZiggyTM can be placed in underwear, rested on your body, or humped on, meaning no hands and no hassle.
Wireless charging
ZiggyTM comes with a wireless charging station that completely removes the hassle of pesky charging cords!
Extended use time
We have packed as much power as possible into our device. The ZiggyTM holds power for up to 70 minutes. The charging station will charge your ZiggyTM for up to 40 hours.
Accessible packaging
We have worked closely with product engineers to design easy-to-open packaging.
Braille buttons
Our power button is large and in charge with braille.
Manuals
All orders are processed within 1 business day after receiving payment via our website, or via bank transfer. You will receive a notification when your order has been shipped.
Domestic Shipping
The products are delivery through express delivery s which can arrive as fast as 2 days depending on your location.
There are no shipping charges for all Australian Orders
International Shipping
There is currently no international shipping available.
Pick up (WA only) only on selected items.
Please contact Superyou Tech on hello@superyoutech.au to organize purchase if you wish to pick up directly from us.
Check Order Status
When your order has shipped, you will receive an email notification from us which include a tracking number you can use to check it status.
If you haven’t received your order within 5 business days after your shipping confirmation email. Please contact hello@superyoutech. au with your name and order number, and we will investigate for you.RETURNS
We have a 30-day Returns Policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
- Unused and in the same condition and packaging as when you received it
- have a receipt or proof of purchase.
To make a return, you must contact us at hello@superyoutech.au
Please note that returns will need to be sent to the following address:
Marked returns:
Superyou Tech, - Returns
32 Burton Street, Cannington, 6107, WA, Australia
If your request to make a return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at hello@superyoutech.au
DAMAGES AND ISSUES
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and organise a return of the product and provide a replacement if required.
Please note that items that are damaged as a result of wear and tear are not considered damaged. Certain types of items cannot be returned. Please get in touch if you have questions or concerns about your specific item.
EXCHANGES
The fastest way to ensure you secure what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.
NDIS ORDER
Please be aware that it may not be possible to process refunds for some products purchased with NDIS funding. The eligibility for a refund is determined by factors such as the specific product(s), your plan type, and NDIS policies. However, we may be able to facilitate an exchange of the product(s) with another one(s) of similar price, as per our policy.
REFUNDS
We will notify you once we have received and inspected your return to let you know if the refund is approved or not. If approved, you will be automatically refunded in accordance with your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we have approved your return, please contact us at hello@superyoutech.au