Conditions of warranty
- Warranties apply to the physical products purchased from Superyou Tech.
- Warranties only covers manufacturing defects and exclude:
- Loss or theft of products
- Cosmetic damages
- Wear and tear of products
- Damages cause by misuse
- Warranties start from the initial date of shipment from Superyou Tech.
Warranty coverage periods
Manufacturers |
Warranty Coverage |
GlassOuse |
1 Year |
AbleNet |
2 Year |
Qinera |
2 Year |
Apple Products |
1 Year |
Warranty claims
Please contact Superyou Tech immediately via email on hello@superyoutech.au if you wish to submit for a warranty claim. Superyou Tech will provide instructions on how to proceed with the claim.
Superyou Tech Care & Warranty for Ipads and Ipad Bundles
All iPads purchase under Superyou Care Bundle will come with case and screen protector put on.
Superyou Tech care provides a warranty and damage protection for your iPad from our AAC bundle for a duration of 2 years of inclusive of two incidents of accidental damage per warranty period.
The warranty excludes:
- Damage caused by deliberate actions, misuse or neglect
- Accessories or other devices purchased with your iPad.
1 hour of clinical support which can include:
- Setup the user profile within the communication app
- Select the preferred voice for the user
- Adjust settings such as access settings, prediction settings etc.
- Learn how to add new words to personalise vocabulary
- Setup any required restrictions on iPad or app e.g. Guided access, app store permissions, editing permissions.
Unlimited support to access to Apple Care+
Please contact Superyou Tech at hello@superyoutech.com if you have any more questions.