Includes  

• 64 GB WiFi 10.9 inch iPad 10th Generation
• Rehadapter Mk-II Case  
• Screen Protector
• Rehadapter Strap
• Screen protector and case will be fitted to the iPad ready for use.

Superyou Tech Care - 2 Year extended warranty

• 1 hour of remote clinical support 
• 2 x Accidental damage screen repairs
• Unlimited support from Apple  

Features of the Rehadapter Mk-II Case

• Built in voice-optimised, loud and clear speaker for amplification to ensure you are heard in noisy environments.
• Durable scratch, shock and drop resistant case made of reinforced plastic with rubber bumpers surrounding the iPad to absorb impact. It meets all the requirements for a medical product and has a rating of IP22 and is drop tested to 1m. 
• Portability is supported with built in rubberised handle for comfortable grid and a shoulder strap. The case includes a universal device adapter plate for mounting. Optional protection sleeves and carrying bag are available.
• Adjustable viewing angle using the built in kickstand or mounting options.  
• Switch access is supported with integrated 3.5mm switch jacks to connect up to two switches for scanning. 
• Innovative keyguard system which allows the keyguard to be clicked in place without the need for an additional holder. This unique system can be set to three different levels of pres­sure to better fit the client’s needs: easy toolless, semi-permanent, or permanent (requiring tools for removal). Keyguards are made of thick plexiglass and can be customised for the app being used. A custom keyguard needs to be added to the order if required. 
• Carefree battery life which lasts twice as long as the iPad. 
• Magnetic charging cable which self-aligns when connected.

Technical Specifications for Rehadapter Mk-II Case

• Measurement (WxHxD): 293.2 x 237.2 x 61.6 mm
• Weight: 899g
• Speaker: 1x5 W
• Connectors: 1 x Magnetic charging point, 2 x 3.5mm switch connectors
• Bluetooth: Bluetooth 5.1 Dual Mode
• Average Battery Runtime: ~10 hours in typical operation
• Battery Technology: Rechargeable lithium-ion-polymer battery 
• Battery Charging Time: ~4-6 hours
• Mounting System Supported : Rehadapt UDS

All orders are processed within 1 business day after receiving payment via our website, or via bank transfer. You will receive a notification when your order has been shipped.

Domestic Shipping 

The products are delivery through express delivery s which can arrive as fast as 2 days depending on your location. 

There are no shipping charges for all Australian Orders

International Shipping

There is currently no international shipping available. 

Pick up (WA only) only on selected items.

Please contact Superyou Tech on hello@superyoutech.au to organize purchase if you wish to pick up directly from us. 

Check Order Status

When your order has shipped, you will receive an email notification from us which include a tracking number you can use to check it status. 

If you haven’t received your order within 5 business days after your shipping confirmation email. Please contact hello@superyoutech. au with your name and order number, and we will investigate for you.

RETURNS

We have a 30-day Returns Policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

• Unused and in the same condition and packaging as when you received it
• have a receipt or proof of purchase.

To make a return, you must contact us at hello@superyoutech.au 

Please note that returns will need to be sent to the following address:

Marked returns: 

Superyou Tech, - Returns

32 Burton Street, Cannington, 6107, WA, Australia

If your request to make a return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return questions at hello@superyoutech.au

DAMAGES AND ISSUES

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and organise a return of the product and provide a replacement if required. 

Please note that items that are damaged as a result of wear and tear are not considered damaged. Certain types of items cannot be returned. Please get in touch if you have questions or concerns about your specific item.

EXCHANGES

The fastest way to ensure you secure what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

NDIS ORDER

Please be aware that it may not be possible to process refunds for some products purchased with NDIS funding. The eligibility for a refund is determined by factors such as the specific product(s), your plan type, and NDIS policies. However, we may be able to facilitate an exchange of the product(s) with another one(s) of similar price, as per our policy.

REFUNDS

We will notify you once we have received and inspected your return to let you know if the refund is approved or not. If approved, you will be automatically refunded in accordance with your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we have approved your return, please contact us at hello@superyoutech.au